Shipping policy
Shipping Policy
Modern Chiropractic & Wellness offers shipping for eligible physical products purchased through our online store. Service-based purchases, including chiropractic visits, remote wellness services, consultations, digital guidance sessions, and monthly wellness plans, do not require shipping.
Order Processing
Orders for physical products are typically processed within 1–3 business days after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed. If there is a significant delay with your order, we will contact you by email.
Shipping Rates and Delivery Estimates
Shipping rates and available delivery options are calculated and displayed at checkout.
Delivery times are estimates only and are not guaranteed. Actual delivery time may vary depending on the shipping carrier, destination, weather conditions, holidays, customs processing, or other circumstances outside of our control.
Domestic Shipping
We ship eligible physical products to addresses within the United States where shipping is available at checkout.
Please make sure your shipping address is complete and accurate before submitting your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
International Shipping
International shipping availability may vary by destination and product. If international shipping is available for your order, shipping options and costs will be shown at checkout.
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
Shipping for Services
Chiropractic visits, remote wellness services, consultations, digital guidance sessions, monthly wellness plans, and other service-based purchases are not physical products and will not be shipped.
For service-based purchases, we may contact you by email to confirm details, scheduling, delivery method, or next steps.
Order Tracking
If tracking is available for your shipment, you will receive tracking information by email once your order has shipped. Tracking updates are provided by the shipping carrier and may take time to appear after the label is created.
Lost, Delayed, or Damaged Shipments
We are not responsible for shipping carrier delays once an order has been transferred to the carrier.
If your package appears lost, delayed, damaged, or marked as delivered but not received, please contact us at info@modernchirocare.com so we can review the issue and assist where possible.
Please inspect your order upon delivery. If an item arrives damaged or if you receive the wrong item, contact us as soon as possible with your order number and photos of the item and packaging.
Shipping Address
Returns and other shipment-related correspondence may be sent to:
Modern Chiropractic & Wellness LLC
21800 Lorain Rd
Fairview Park, OH 44126
United States
Contact
For shipping questions, please contact us at:
info@modernchirocare.com
+1 440-453-2056